{"id":15319,"date":"2023-12-29T06:37:02","date_gmt":"2023-12-29T06:37:02","guid":{"rendered":"http:\/\/velvetdressshoes.com\/?page_id=15319"},"modified":"2026-03-27T03:57:35","modified_gmt":"2026-03-27T03:57:35","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/velvetdressshoes.com\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15319\" class=\"elementor elementor-15319\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d5e8f17 e-flex e-con-boxed e-con e-parent\" data-id=\"1d5e8f17\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57a31feb elementor-widget elementor-widget-text-editor\" data-id=\"57a31feb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"63097d66-30bc-4fb0-a798-6547328abc88\"><h2>Shipping Policy<\/h2><p data-start=\"126\" data-end=\"377\"><span style=\"font-size: 12pt;\">Thank you for shopping with us! We are committed to providing every customer with safe, fast, and reliable shipping services. Please read the following policy carefully before placing your order to understand our fulfillment and delivery procedures.<\/span><\/p><hr data-start=\"379\" data-end=\"382\" \/><h3 data-start=\"384\" data-end=\"409\"><span style=\"font-size: 12pt;\">1. Order Processing<\/span><\/h3><ul data-start=\"411\" data-end=\"881\"><li data-start=\"411\" data-end=\"522\"><p data-start=\"413\" data-end=\"522\"><span style=\"font-size: 12pt;\">All orders are processed and shipped within <strong data-start=\"457\" data-end=\"478\">1\u20133 business days<\/strong> (excluding weekends and public holidays).<\/span><\/p><\/li><li data-start=\"523\" data-end=\"626\"><p data-start=\"525\" data-end=\"626\"><span style=\"font-size: 12pt;\">Customized or pre-order items may require additional processing time, as noted on the product page.<\/span><\/p><\/li><li data-start=\"627\" data-end=\"775\"><p data-start=\"629\" data-end=\"775\"><span style=\"font-size: 12pt;\">During promotional events or peak holiday periods, processing times may be slightly longer, but we strive to ship orders as quickly as possible.<\/span><\/p><\/li><li data-start=\"776\" data-end=\"881\"><p data-start=\"778\" data-end=\"881\"><span style=\"font-size: 12pt;\">Once your order is shipped, a confirmation email containing tracking information will be sent to you.<\/span><\/p><\/li><\/ul><hr data-start=\"883\" data-end=\"886\" \/><h3 data-start=\"888\" data-end=\"909\"><span style=\"font-size: 12pt;\">2. Shipping Fee<\/span><\/h3><ul data-start=\"911\" data-end=\"1238\"><li data-start=\"911\" data-end=\"972\"><p data-start=\"913\" data-end=\"972\">We offer a uniform free shipping service.<\/p><\/li><li data-start=\"973\" data-end=\"1117\"><p data-start=\"975\" data-end=\"1117\"><span style=\"font-size: 12pt;\">The shipping fee is automatically calculated and displayed at checkout, and it does not vary based on the number of items or package weight.<\/span><\/p><\/li><li data-start=\"1118\" data-end=\"1238\"><p data-start=\"1120\" data-end=\"1238\"><span style=\"font-size: 12pt;\">Additional fees may apply for remote or special areas (such as islands, mountainous regions, or military addresses).<\/span><\/p><\/li><\/ul><hr data-start=\"1240\" data-end=\"1243\" \/><h3 data-start=\"1245\" data-end=\"1271\"><span style=\"font-size: 12pt;\">3. Shipping Partners<\/span><\/h3><p data-start=\"1273\" data-end=\"1586\"><span style=\"font-size: 12pt;\">To ensure packages are delivered safely and promptly, we cooperate with multiple reliable international and regional logistics providers, including:<\/span><br data-start=\"1421\" data-end=\"1424\" \/><span style=\"font-size: 12pt;\"><strong data-start=\"1424\" data-end=\"1492\">DHL, FedEx, UPS, SF Express, YunExpress, Hongkong Post, and TNT.<\/strong><\/span><br data-start=\"1492\" data-end=\"1495\" \/><span style=\"font-size: 12pt;\">Our system automatically selects the most suitable carrier based on the shipping address.<\/span><\/p><hr data-start=\"1588\" data-end=\"1591\" \/><h3 data-start=\"1593\" data-end=\"1619\"><span style=\"font-size: 12pt;\">4. Shipping Coverage<\/span><\/h3><p data-start=\"1621\" data-end=\"2006\"><span style=\"font-size: 12pt;\">We provide worldwide shipping to most countries and regions. However, due to logistics and customs restrictions, we currently <strong data-start=\"1747\" data-end=\"1762\">do not ship<\/strong> to the following countries and regions:<\/span><br data-start=\"1802\" data-end=\"1805\" \/><span style=\"font-size: 12pt;\"><strong data-start=\"1805\" data-end=\"2004\">Sudan, South Sudan, Iran, North Korea, Cuba, Syria, Ukraine, Russia, Belarus, Afghanistan, Democratic Republic of the Congo, Haiti, Iraq, Libya, Mali, Mozambique, Myanmar, Somalia, Turkey, Yemen.<\/strong><\/span><\/p><hr data-start=\"2008\" data-end=\"2011\" \/><h3 data-start=\"2013\" data-end=\"2045\"><span style=\"font-size: 12pt;\">5. Estimated Delivery Time<\/span><\/h3><p data-start=\"2047\" data-end=\"2127\"><span style=\"font-size: 12pt;\">The estimated delivery time after shipment is as follows (for reference only):<\/span><\/p><ul data-start=\"2128\" data-end=\"2546\"><li data-start=\"2128\" data-end=\"2198\"><p data-start=\"2130\" data-end=\"2198\"><span style=\"font-size: 12pt;\"><strong data-start=\"2130\" data-end=\"2178\">Mainland China \/ Hong Kong \/ Macau \/ Taiwan:<\/strong> 4\u20137 business days<\/span><\/p><\/li><li data-start=\"2199\" data-end=\"2249\"><p data-start=\"2201\" data-end=\"2249\"><span style=\"font-size: 12pt;\"><strong data-start=\"2201\" data-end=\"2228\">United States \/ Canada:<\/strong> 8\u201314 business days<\/span><\/p><\/li><li data-start=\"2250\" data-end=\"2326\"><p data-start=\"2252\" data-end=\"2326\"><span style=\"font-size: 12pt;\"><strong data-start=\"2252\" data-end=\"2305\">Europe (UK, France, Germany, Italy, Spain, etc.):<\/strong> 9\u201316 business days<\/span><\/p><\/li><li data-start=\"2327\" data-end=\"2379\"><p data-start=\"2329\" data-end=\"2379\"><span style=\"font-size: 12pt;\"><strong data-start=\"2329\" data-end=\"2357\">Australia \/ New Zealand:<\/strong> 10\u201318 business days<\/span><\/p><\/li><li data-start=\"2380\" data-end=\"2475\"><p data-start=\"2382\" data-end=\"2475\"><span style=\"font-size: 12pt;\"><strong data-start=\"2382\" data-end=\"2454\">Other parts of Asia (Japan, South Korea, Singapore, Malaysia, etc.):<\/strong> 6\u201312 business days<\/span><\/p><\/li><li data-start=\"2476\" data-end=\"2546\"><p data-start=\"2478\" data-end=\"2546\"><span style=\"font-size: 12pt;\"><strong data-start=\"2478\" data-end=\"2524\">South America \/ Africa (selected regions):<\/strong> 15\u201325 business days<\/span><\/p><\/li><\/ul><blockquote data-start=\"2548\" data-end=\"2665\"><p data-start=\"2550\" data-end=\"2665\"><span style=\"font-size: 12pt;\">\u26a0\ufe0f Actual delivery times may vary due to customs clearance, weather conditions, flight delays, or local holidays.<\/span><\/p><\/blockquote><hr data-start=\"2667\" data-end=\"2670\" \/><h3 data-start=\"2672\" data-end=\"2712\"><span style=\"font-size: 12pt;\">6. Customs Duties and Import Taxes<\/span><\/h3><ul data-start=\"2714\" data-end=\"3042\"><li data-start=\"2714\" data-end=\"2819\"><p data-start=\"2716\" data-end=\"2819\"><span style=\"font-size: 12pt;\">Customs policies vary by country. Some international orders may be subject to import duties or taxes.<\/span><\/p><\/li><li data-start=\"2820\" data-end=\"2911\"><p data-start=\"2822\" data-end=\"2911\"><span style=\"font-size: 12pt;\">All customs duties, import taxes, and related fees are the responsibility of the buyer.<\/span><\/p><\/li><li data-start=\"2912\" data-end=\"3042\"><p data-start=\"2914\" data-end=\"3042\"><span style=\"font-size: 12pt;\">If the buyer refuses to pay customs fees, causing the parcel to be returned or destroyed, the loss will be borne by the buyer.<\/span><\/p><\/li><\/ul><hr data-start=\"3044\" data-end=\"3047\" \/><h3 data-start=\"3049\" data-end=\"3072\"><span style=\"font-size: 12pt;\">7. Order Tracking<\/span><\/h3><ul data-start=\"3074\" data-end=\"3366\"><li data-start=\"3074\" data-end=\"3151\"><p data-start=\"3076\" data-end=\"3151\"><span style=\"font-size: 12pt;\">Once your order is shipped, a tracking number will be provided via email.<\/span><\/p><\/li><li data-start=\"3152\" data-end=\"3264\"><p data-start=\"3154\" data-end=\"3264\"><span style=\"font-size: 12pt;\">You can track your package through the carrier\u2019s official website or on the \u201cTrack Order\u201d page of our store.<\/span><\/p><\/li><li data-start=\"3265\" data-end=\"3366\"><p data-start=\"3267\" data-end=\"3366\"><span style=\"font-size: 12pt;\">If tracking information has not updated for an extended period, please contact us for assistance.<\/span><\/p><\/li><\/ul><hr data-start=\"3368\" data-end=\"3371\" \/><h3 data-start=\"3373\" data-end=\"3409\"><span style=\"font-size: 12pt;\">8. Address and Delivery Issues<\/span><\/h3><ul data-start=\"3411\" data-end=\"3804\"><li data-start=\"3411\" data-end=\"3522\"><p data-start=\"3413\" data-end=\"3522\"><span style=\"font-size: 12pt;\">Please ensure that your <strong data-start=\"3437\" data-end=\"3493\">shipping address, full name, and contact information<\/strong> are accurate and complete.<\/span><\/p><\/li><li data-start=\"3523\" data-end=\"3652\"><p data-start=\"3525\" data-end=\"3652\"><span style=\"font-size: 12pt;\">If a package is returned due to an incorrect or incomplete address, the customer will be responsible for any reshipping fees.<\/span><\/p><\/li><li data-start=\"3653\" data-end=\"3804\"><p data-start=\"3655\" data-end=\"3804\"><span style=\"font-size: 12pt;\">If your package is lost or damaged during transit, please contact us promptly. We will assist you in working with the carrier to resolve the issue.<\/span><\/p><\/li><\/ul><hr data-start=\"3806\" data-end=\"3809\" \/><h3 data-start=\"3811\" data-end=\"3844\"><span style=\"font-size: 12pt;\">9. Delays and Force Majeure<\/span><\/h3><ul data-start=\"3846\" data-end=\"4106\"><li data-start=\"3846\" data-end=\"3971\"><p data-start=\"3848\" data-end=\"3971\"><span style=\"font-size: 12pt;\">Delivery may be delayed due to customs inspections, severe weather, natural disasters, or other unforeseen circumstances.<\/span><\/p><\/li><li data-start=\"3972\" data-end=\"4106\"><p data-start=\"3974\" data-end=\"4106\"><span style=\"font-size: 12pt;\">We will make every effort to keep you informed, but we cannot be held responsible for delays caused by factors beyond our control.<\/span><\/p><\/li><\/ul><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Thank you for shopping with us! We are committed to providing every customer with safe, fast, and reliable shipping services. Please read the following policy carefully before placing your order to understand our fulfillment and delivery procedures. 1. Order Processing All orders are processed and shipped within 1\u20133 business days (excluding weekends and &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/velvetdressshoes.com\/index.php\/shipping-policy\/\"> <span class=\"screen-reader-text\">Shipping Policy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-15319","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/velvetdressshoes.com\/index.php\/wp-json\/wp\/v2\/pages\/15319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/velvetdressshoes.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/velvetdressshoes.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/velvetdressshoes.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/velvetdressshoes.com\/index.php\/wp-json\/wp\/v2\/comments?post=15319"}],"version-history":[{"count":49,"href":"https:\/\/velvetdressshoes.com\/index.php\/wp-json\/wp\/v2\/pages\/15319\/revisions"}],"predecessor-version":[{"id":6788188,"href":"https:\/\/velvetdressshoes.com\/index.php\/wp-json\/wp\/v2\/pages\/15319\/revisions\/6788188"}],"wp:attachment":[{"href":"https:\/\/velvetdressshoes.com\/index.php\/wp-json\/wp\/v2\/media?parent=15319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}