Terms of Service
Welcome to our online store. We are committed to providing a safe, convenient, and enjoyable shopping experience. The following policy outlines our services and governing law.
1. Ordering & Payment
You can browse products on our website and place an order online.
Once your order is confirmed, you will receive an order confirmation email.
We accept major payment methods including credit cards, debit cards, and secure online payment gateways.
All payments are processed through secure systems to protect your financial information.
2. Shipping & Delivery
Orders are processed within 1–3 business days after confirmation.
Delivery times may vary depending on your location and chosen shipping method.
International shipments may incur customs or import duties, which are the customer’s responsibility.
3. Returns & Exchanges
Items may be returned within 30 days of receipt, in unused, unwashed, and original condition with tags attached.
For defective or incorrect items, please contact us within 7 days of delivery.
Refunds or exchanges will be processed after returned items are inspected.
4. Customer Service
Email: [email protected]
We strive to respond to all inquiries within 24–48 hours.
Please provide your order number and relevant details to assist us in handling your request efficiently.
5. Privacy & Security
We respect your privacy and are committed to protecting your personal information.
Any collected information is solely used for order processing and improving your shopping experience.
We do not sell or share personal data with third parties for marketing purposes without your consent.
6. Governing Law
This website and all related transactions are governed by the laws of HK.
Any dispute arising from this service policy or your use of our services should first be resolved through friendly consultation; if consultation fails, disputes may be submitted to HK.
By using our website, you agree to this service policy and its governing law.
7. Policy Updates
We reserve the right to update this service policy at any time.
Users are advised to check this page periodically for the latest version.
Company Name: RUIHONG JUNLAN INTERNATIONAL TRADE LIMITED
Company Address: Unit 135, 1/F, 143 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong